What if EPIC® turns dull?

Several things might cause EPIC® to have a dull result:

• Expired Product - Check the “use-by” date sticker on the EPIC® Part A lid. Do not use expired material. Contact us at info@ultradt.com or (800) 722-2998 for new Parts A and A-1 (Part B does not expire).
• Exceeding the Pot Life - Once EPIC® is mixed, ensure it is applied within the stated pot life. 4-Hour dry time = 30-minute pot life. 8-Hour dry time = 60-minute pot life.
• High Humidity/No Airflow - Relative Humidity (RH) must be less than 70% during application. If in doubt, or if it feels more humid than normal, be sure to verify the RH before application. You can also use fans or air movers, which can help EPIC® dry properly when there is no air movement or when the humidity readings are high.

• Warm/Hot Storage (related to shelf life) - The proper storage temperature for EPIC® is 59-77° F (15-29° C). Applying EPIC® with material temperature (including the added water) outside of this range can cause dullness. If the product is too warm or too cold for too long, the gloss levels can decrease even before the expiration date(s).
• Improper Mixing - Carefully follow mixture instructions including mixing times for each step.
• Using Matte Part A instead of Gloss Part A - Double-check the EPIC® Part A label before mixing. Accidentally using the Matte formula instead of the Gloss formula will have a non-glossy effect.